The Mission of the Civil Service Agency is to build a Civil Service that has the capacity, competence, and motivation to deliver sustainable good governance to the nation. This will be achieved by rigidly enforcing the principle of selecting personnel based on merit, training, and the application of best practices in Human Resources Management, and policy advice to the Government. The Mission sets out the framework to ensure the sustainable development of a highly skilled, professional, and results-oriented civil service by:
- Ensuring the availability of the right human resources with requisite competencies, knowledge, and attitudes for improved service delivery;
- Providing policy advice to the Government in key areas of civil service management through:
- Organizational restructuring and rightsizing;
- Staffing configuration and job evaluation;
- Pay and grading;
- Pension and benefits;
- Leadership development; and
- Gender equity.
- Reorganizing the performance management system by enacting policies and procedures for use across the Civil Service; and
- Protecting the rights of civil servants.