The responsibilities of the Management Services Directorate are mainly with the monitoring and evaluation of the employees’ performance. The Directorate monitors the work of all employees, utilizing a performance management system, which provides for the establishment and communication of employees’ performance and procedures for their evaluation. The Directorate provides technical support and implements and appraises performance in line with the provisions of Chapter 8 of the Standing Orders for the Civil Service. The performance appraisal reports assist in determining whether an employee’s performance is up to the expected standard or above, or whether the employee can move from one job grade to another