Information & Technology Division (ICT) The ICT Division is responsible for managing information technology operations, including network architecture, systems and applications, IT training, project management, system solution development, and maintenance, all aligned with the CSA’s mission. Develop and implement innovative IT products to facilitate the CSA and civil service operations. Design, develop, and deploy system solutions tailored to support the CSA’s operational needs and strategic goals. Provide technical support to various divisions requiring expertise in data collection, analysis, interpretation and reporting.