The  Civil Service Reform Directorate is responsible for leading the reform program specified in the Civil Service Reform Strategy comprising six components: Restructuring and Rightsizing, Pay and Pension Reform, Enhancing Service Delivery, Human Resources Management, Leadership Development, and Gender Equity. This Directorate must, in accordance with the mandated Civil Service Reforms, oversee the enhancement and presence of the government in all regions of the country through various processes and ensure the promotion of merit and foster excellence in service delivery.