In the process of reform, the Civil Service Agency has launched a national outreach program to facilitate the monitoring and inclusion of civil servants outside of the capital area to ensure that Government’s Civil Service Reform Agenda includes all leeward counties. This outreach program will make available to residents in the counties all or most of the services that are provided to citizens in the capital area. This program also provides rural candidates seeking employment with Government equal access to the recruitment process.

The Rural Outreach Department is responsible for the development and management of plans, programs and projects for all offices of the Civil Service Agency outside the Head Office. It ensures effective coordination of resources and support services including capacity-building to facilitate the work of the decentralized offices of the Civil Service Agency. It promotes inclusiveness, participation, ownership and local content of human resources management and institutional capacity-building plans and programs across the country.