DRIVING CHANGE IN THE PUBLIC SECTOR

    Liberia is part of a global village where many countries have developed and are doing exceptionally well. To compete, Liberia needs a world-class, 21st Century Civil Service supporting the wellbeing and prosperity agenda of the country. The Civil Service has embarked on series of modernization reforms since 2015 and has much to be proud of in making unprecedented efforts and implementing far-reaching changes in public service. These reforms have been aligned to the Country’s developmental agenda and international best practice.

    Particularly, from 2015 to 2018 the Civil Service Agency focused has been on the modernization of the Public Sector using lessons that have been learned over the years and to ensure results and ownership of the reforms. The Public Sector Modernization Project which is a multi-donor trust fund supported by USAID, SIDA, and World Bank has taken into consideration addressing Pay Disparities, attracting and retaining competent professionals in the Civil Service, payroll reforms to ensure that the payroll is cleaned and accountable, the wage bill is predictable, and instituting a performance management system for accountability and results.

    Some accomplishments includes: defining job descriptions for clearer delegation and performance, grading and classificationto set the standards that creates parity in job titles for objectively and accurately defining and evaluating the duties, responsibilities, tasks and authority level of a job; revising and automating Civil Service examinations, issuing Biometric cards, activating the wage bill committee to ensure proper monitoring, and for the first time instituting a performance management system that is driving results orientation within the Civil Service.

    Albeit, with all these great progress, there is still more that needs to be done to ensure that the Civil Service becomes fully capable in helping government deliver on its Pro-poor Agenda for Prosperity and Development, a new development agenda that place the poor at the center of decision making.

    To achieve these, political will is very paramount not only at the presidency level but also a trigger down effect to the ministries and agency levels. Hence, the CSA has taken the lead to practically align its strategic objectives to the PAPD and calling for support from the Office of the President and the donor community in order to make this a reality. So far, there has been previous engagements with the donor community and they have been supportive of these initiatives. We recognize that building our capability is crucial to successful consolidation of the gains of the reforms.

    A Civil service capability programis therefore timely and crucial because, as the Public Sector Modernization Project closes this year( 2019), the capability program represents a continuation initiative designed to capture the aspects of the PAPD Pillar IV (building a capable state) in addressing the capability gaps of the Civil Service.

    In line with the concept of pro-poor, this program focuses on the people(human) aspects of Capability-Strengthening Human Capital capability (skills people need to be more vibrant), Increasing service delivery through Decentralization (taking services to the people), and Digital Transformation (helping people deliver services faster using more accountable tools).

    The three areas are:

    • Civil Service Decentralization Project (Increasing Service Delivery Capability)
    • Civil Service Capacity Strengthening Project (Enhancing Human Capital Capability)
    • Civil Service Digital Transformation Project (Improving Digital Capability)

    We want to “Build Human Capabilities, Redesign our services, deliver them digitally and in all 15 counties in Liberia”